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MiWay | Car Insurance


Customer Service : 00860 64 64 64 | Emergency assistance OR WeDrive service : 08600 767 64

Emergency line is open 24 hours a day

For WeDrive, please book at least 48 hours in advance

Client Services & Claims call-center operating hours:
Monday to Friday: 08:00am – 6:00pm | Saturday: 8:00am to 1:00pm

Sales call-center operating hours:
Monday to Thursday: 08:00am – 8:00pm | Friday: 8:00am to 1:00pm

Saturday: 8:00am to 1:00pm

Standard Insurance Limited, 4 Ellis Street, Constantia Kloof


MiWay is a licenced Short-term Insurer and Financial Services Provider, offering customers a range of non-life insurance products including motor, household, homeowners, business insurance - as well as liability cover.

Why choose MiWay

• Choose the type of insurance cover that suits your needs and your pocket, simple to understand, without the fine-print.
• Decide your preferred way to interact with us: via our call centre or online: 24/7/365.
• Experience a hassle-free and efficient claims process.
• Choose flexible excesses.
• Fix your car insurance premiums for a period of 36 months!*

Did you know?

MiWay Insurance has been named South Africa’s best provider of Auto/Car Insurance in the 2019/20 Ask Afrika Icon Brands Survey – an accolade that acknowledges MiWay’s iconic brand status in the South African insurance sector.

To top it off, we’ve been rated the top insurer in South Africa for five years running on

Still not convinced?

Here are some more ways you can live your way by insuring with MiWay:

• Compare multiple car and home insurance quotes.
• View all of your quotes in one basket (available through MiXpress).
• Buy your insurance online and save!
• Update your details or amend your policy without speaking to an agent.
• View your insured items or download documents via the App or MiXpress.
• Submit your claims online via the App or MiXpress.

Did you know?

Speak freely about your service experience

At MiWay we are fanatical about delivering an awesome customer experience. We view this as a real differentiator and are passionately committed to making sure that we always keep our promises, always phone clients back and deliver the type of service that our customers deserve. To ensure that we deliver great service and do so in an open and transparent manner, we developed a dedicated page on our website for clients to be able to openly comment on their MiWay experiences – good and bad. To share your experience or read more about our service delivery, visit

This transparent Compliments & Complaints forum is the first of its kind in South Africa where an insurer actively encourages its clients to speak out about their service experiences.


Offering our clients excellent service, superior value products and fair treatment at all times is a big part of the MiWay DNA. We know that the power of a brand lies in the hands and hearts of the people, and our achievements are a reminder of how we go out of our way so that clients can live their way.

• 2019 SAMBRA Awards: Winner of the Best Payer Category.
The annual SAMBRA Awards honour top vehicle insurers and OEMs, as well as paint and equipment suppliers for their contribution to the sustainability of motor body repairers in South Africa.
• 2019 Ask Afrika Icon Brands Awards: Winner of the Automotive/Car Insurance Category.
MiWay was one of only 50 brands, out of an initial field of 222 categories, identified for ‘Icon brand status’ for 2019.

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